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Expect a human reply during Finnish business hours (typically weekdays). Use this channel for administrative questions, education enquiries, and scheduling—not for medical emergencies, suicide risk, or acute symptoms. Those situations belong with emergency services or your treating clinician.
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Initial replies summarize next steps and reference relevant informational documents. If your note includes health data you prefer not to store, tell us and we will minimize retention according to the Privacy Policy.
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Read policies before sending sensitive details
Privacy and cookie documents explain lawful bases, subprocessors, and retention clocks.